Policy Notice

Pobl Group Ltd (“we”, “us”, “our”) complies with all aspects of the data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations, as amended from time to time.

This Website and Links to Other Websites

This Privacy Notice only covers this website. If you leave this website, please read the privacy statements on the other websites you visit. We use cookies on this website, therefore please read our Cookie Policy. For your own benefit and protection, you should also read our Terms of Use and our Acceptable Use Policy.

Your Rights

Under data protection laws, you have the following rights depending on the legal basis for processing your information:

  • The right to request copies of your personal information.

  • The right to ask us to rectify information you believe is inaccurate or incomplete.

  • The right to request erasure (“to be forgotten”) of your personal information in certain circumstances.

  • The right to request restriction of processing in certain circumstances.

  • The right to object to processing in certain circumstances.

  • The right to data portability, applicable to information you have given us and held electronically in certain circumstances.

  • The right to withdraw consent at any time if processing is based on your consent (e.g. newsletters).

  • The right to complain to the Information Commissioner’s Office (ICO) if you are dissatisfied with how we handle your data.

ICO Contact:

Information Commissioner’s Office – Wales
2nd Floor, Churchill House
Churchill Way
Cardiff
CF10 2HH
Email: wales@ico.org.uk
Tel: 0330 414 6421

How to Contact Us About Your Data

Pobl Group Ltd
The Old Post Office, Exchange House, High Street, Newport, NP20 1AA
Tel: 0330 175 9726
Email: info@greencareerspathway.co.uk

We may request further evidence of your identity when processing your request.

How and What Personal Information We Collect

We collect personal information when you:

  • Visit our website (cookies and analytics).

  • Contact us by phone, email, or via our website.

  • Apply for a service or job.

  • Make a complaint or enquiry.

  • Provide information in connection with our services.

The information we collect may include your name, address, email address, date of birth, employment details, and occasionally sensitive data such as health information (special category data).

How Your Information Will Be Used

We use your personal information to:

  • Meet legal and compliance obligations.

  • Communicate with you.

  • Provide services requested.

  • Verify identity and manage payments.

  • Administer our website.

  • Prevent and detect fraud or crime.

  • Investigate complaints.

  • Send updates about our services (where consented).

  • Exercise or defend legal claims.

How Long We Keep Your Information

We will retain your information only for as long as necessary to fulfil legal, regulatory, or contractual obligations, or to deal with claims. For example:

  • CCTV recordings: 30 days.

  • Contact details submitted via website: 2 months unless a contract is entered.

  • Contract information: 3 years after completion of service.

  • Job applications: 6 months if unsuccessful.

Who We Share Information With

We may share your information:

  • With trusted partners, suppliers or contractors (on a need-to-know basis).

  • Where required by law, regulation, or crime prevention.

  • If our business or assets are sold or acquired.

We do not routinely transfer personal data outside the UK/EEA.

Storage of Data

All personal information is stored securely on UK-based servers.